Having a shared understanding of what metrics are and what we mean by them helps teams focus on questioning the insights they take away from the data, rather than spending the time debating the definition and quality of the data they receive.
Because what gets measured gets done *.
You’ve looked into your newsrooms needs, identified a scope, captured objectives, and brainstormed what measures can help you address them. You are ready to jump in.
Attempting to address such a large problem space as assessing success for journalism and analytics for newsrooms can be overwhelming. This is one of the reasons why a user-centered design approach can be really helpful.
“Organizing is what you do before you do something, so that when you do it, it is not all mixed up.” —A. A. Milne
The Carebot team just came out of a wonderful discussion with a vibrant group of about 20 people at NICAR exploring metrics for journalism.
The first question asked is rarely the most useful; the last question forces you to find an answer.
You may have heard about Carebot in the media and you may have talked to us about the technical aspects of what it could be, so here is a quick update about what Carebot is today and where things stand.