Metrics, Measures and Indicators

Having a shared understanding of what metrics are and what we mean by them helps teams focus on questioning the insights they take away from the data, rather than spending the time debating the definition and quality of the data they receive.

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Carebot Design Principles

Attempting to address such a large problem space as assessing success for journalism and analytics for newsrooms can be overwhelming. This is one of the reasons why a user-centered design approach can be really helpful.

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